We have policies and procedures in place covering the following:

·         RTO Code of Practice

·         Recognition

·         Conditions of Enrolment

·         Flexible Assessment

·         Fee Structure

·         Fees Paid in Advance

·         Support and Assistance

·         Feedback and Communication

·         Disclosure

·         Recognition of Prior Learning (RPL)

·         Equal Opportunity

·         Specific Needs Groups

·         Anti-Discrimination

·         Legislation

·         Commonwealth, State & Territory Law

·         Confidentiality

·         Refund Policy

·         Storing of Records

·         Access to Personal Records

·         Complaints and Appeals